Returns & Exchanges
At feminineshoe.com, we want you to love every step you take in our shoes. If something isn’t quite right, we’re happy to help with easy returns or exchanges.
Returns Policy
- 30-Day Window: You may return unworn, undamaged items in their original packaging within 30 days of delivery for a full refund.
- Final Sale Items: Marked as non-returnable at purchase.
Exchanges
- Size or Style Change? We’ll gladly exchange your item within 30 days, subject to availability.
- Faster Processing: For quicker service, we recommend placing a new order and returning the original.
How to Initiate a Return or Exchange
- Visit feminineshoe.com and log into your account.
- Select your order and choose Return or Exchange.
- Follow the prompts to print your prepaid return label.
- Pack the item securely and ship it back.
Refunds
- Refunds are processed within 5–7 business days after we receive your return.
- Original shipping fees are non-refundable.
Damaged or Defective Items
If your order arrives damaged or defective, contact us immediately for assistance.
For any questions, please refer to our FAQs or reach out to our customer care team.